Shipping policy
Thank you for shopping with us!
Order Processing
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the selected shipping method. Free shipping may be available on qualifying orders.
Estimated Delivery Times
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Domestic: 3–7 business days
Delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your shipment.
International Orders
Customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in the purchase price or shipping cost unless otherwise stated.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee changes once an order has been processed.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and help resolve it.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We are happy to assist you.